Sent: Wednesday, May 02, 2012 4:14 PM
To: Lauren Khader
Subject: Thank You!
We’re back from the honeymoon and I wanted to take a minute to THANK YOU so much for providing the BEST Limousine service possible.
From the moment we met (6 months ago), I was impressed with your honesty, professionalism and customer service. You have a winning attitude and are continuously committed to providing the best service you can for your brides. I admit, I was a bit upset when I heard the Charger was damaged by a fallen tree. But, sure enough, your dedication to doing the right thing for your customer proved to be what I needed to get me out of that mess. You were truthful, proactive and couldn’t have been nicer. You were focused on doing whatever you could to make things right.
Sure enough, the day was perfect. Our driver was an amazing, great guy / great professional. We loved everything about TOP CLASS LIMO. Truthfully, your company has the right name. You strive for excellence and it shows is every aspect of your business. You’re a star. Keep doing what you’re doing. You can come work for me anytime.